Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Gyasi Spruill

Greenville,USA

Summary

Results-driven professional with 3+ years of experience in customer service, sales, and team-based environments. Adept at building relationships, solving problems creatively, and thriving under pressure. Proven ability to manage client-facing roles, execute detailed-oriented tasks, and collaborate effectively across teams. Currently pursuing a Bachelor's degree in Marketing, bringing strong interpersonal skills, adaptability, and a disciplined, athlete's mindset to every opportunity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Instacart Shopper/Driver

Instacart
02.2022 - Current
  • Delivered exceptional customer service while shopping and delivering groceries in a timely and accurate manner, ensuring high customer satisfaction ratings.
  • Accurately fulfilled 180+ orders, maintaining attention to detail with product selection, substitution decisions, and personalized preferences.
  • Managed time efficiently in a fast-paced environment, balancing multiple orders, traffic conditions, and delivery windows.
  • Communicated effectively with customers through the app, offering real-time updates and resolving concerns quickly and professionally.
  • Demonstrated accountability, adaptability, and self-motivation while working independently to meet tight deadlines and maintain performance standards.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Lead Detailer and Media Specialist

Prestige Glow Auto Detailing
01.2022 - Current
  • Led 50+ comprehensive interior and exterior auto detailing services
  • Managed client interactions and ensured high customer satisfaction
  • Coordinated travel logistics for on-site detailing appointments
  • Played a key role in securing repeat clients due to exceptional attention to detail, professionalism, and ability to deliver results on schedule.
  • Produced over 100 high-quality photography and videography content for promotional purposes
  • Proficient in editing and enhancing visual media
  • Brand Management and Copywriting
  • Social Media Platform Management
  • Stayed up-to-date on advancements in technology relevant to our work, incorporating them into our strategies when applicable.

Part-Time Volunteer

Landmark Event Staffing Services, Inc.
08.2023 - 11.2023
  • Executing comprehensive event operations, encompassing security, staffing, and attendee services during high-profile events such as professional soccer games for the Columbus Crew and NFL games featuring the Cleveland Browns.
  • Provided attentive assistance to disabled patrons, facilitating a comfortable experience by escorting them to their seats and addressing their specific needs.
  • Fundraising for varsity collegiate soccer team.

Sales Account Manager

Raptor Consultants Group
06.2023 - 08.2023
  • Spearheaded customer acquisition efforts for Spectrum
  • Managed dozens of end-to-end account processes, including product setup and delivery
  • Provided troubleshooting support for existing users
  • Developed expertise in customer service and sales for Spectrum
  • Demonstrated strong communicative skills in negotiating and managing interpersonal communications
  • Built client relationships by acting as liaison between customer service and sales teams.

Education

BBA - Marketing

East Carolina University
Greenville, NC
05-2027

Business

Louisburg College
Louisburg, NC
01-2025

Skills

  • Communication skills
  • Customer service
  • Project, and Time management
  • Data Analysis
  • Mobile app proficiency
  • Sales & Marketing
  • Creativity
  • Delivery Driving
  • Collaborative Leadership
  • Salesforce
  • Athletic Coaching
  • Content Creation, Photography, & Videography
  • Strong work ethic
  • Quick learner

Certification

  • Social Media Marketing, Meta Certificate - In Progress
  • Digital Media and Advertising, Wake Technical Community College Certificate -In Progress (95%)

Awards

  • Chancellor's List, 08/2024, GPA 4.0 Fall Louisburg College
  • Dean's List, 5/2024, GPA 3.5+ Wake Technical Community College
  • Dean's List 12/2023 3.6 GPA Tiffin University
  • Platinum- ACT WorkKeys NCRC, 07/23

Timeline

Part-Time Volunteer

Landmark Event Staffing Services, Inc.
08.2023 - 11.2023

Sales Account Manager

Raptor Consultants Group
06.2023 - 08.2023

Instacart Shopper/Driver

Instacart
02.2022 - Current

Lead Detailer and Media Specialist

Prestige Glow Auto Detailing
01.2022 - Current

BBA - Marketing

East Carolina University

Business

Louisburg College

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Gyasi Spruill