Reilly Guerra
Madison,WI
Summary
Dynamic professional with experience at Instacart, excelling in logistics coordination and customer engagement. Proven ability to enhance customer satisfaction through strategic communication and efficient delivery. Skilled in market analysis and retail sales, consistently achieving high service standards while fostering a positive environment in whatever role I engage with.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Instacart Shopper/Driver
Instacart
Madison, Wisconsin
10.2024 - Current
- Shop for and delivered customer orders, ensuring high satisfaction through attentive service.
- Execute timely and efficient deliveries, addressing customer needs to enhance overall experience.
- Manage multiple orders in fast-paced environment, delivering reliable and professional service.
Market Researcher
T2.Marketing
Denver, Colorado
05.2025 - 11.2025
- Developed targeted marketing strategies that aligned with consumer insights for products and services.
- Analyzed consumer trends to inform marketing strategy and optimize campaign development.
- Engaged clients to define project plans, outlines, and deliverable schedules for improved project clarity.
Line Cook
Cafe Rio Mexican Grill
Castle Rock, CO
01.2024 - 06.2024
- Prepared and cooked food items according to Café Rio's recipes and standards, ensuring kitchen cleanliness and organization.
- Worked in fast-paced environments, delivering each dish quickly and accurately.
- Followed food safety and sanitation rules, stocked ingredients, and collaborated with team to maintain smooth service.
Sales Associate
Spyder
Castle Rock, CO
05.2023 - 10.2023
- Assisted customers with product inquiries, handled transactions, maintained store cleanliness, and shared insights on Spyder's clothing technology to enhance customer understanding.
- Guided customers in selecting products and answering inquiries at the store.
- Managed inventory and fostered a welcoming shopping environment to improve customer satisfaction.
- Maintained store displays and organized merchandise effectively.
- Operated point-of-sale systems for customer transactions.
Education
Bachelor of Communications - Strategic Communications
University of Wisconsin-Madison
Madison, WI05-2028
Highschool -
Douglas County High School
Castle Rock, CO05-2024
Skills
- Logistics Coordination
- Strategic communication
- Market analysis
- Retail Sales
- Marketing
- Customer Engagement
- Technical skills
- Sales
- Leadership
- Customer service
- Communication skills
Certification
- Food Handler Certification
- Driver's License
Languages
English
Timeline
Market Researcher
T2.Marketing
05.2025 - 11.2025
Instacart Shopper/Driver
Instacart
10.2024 - Current
Line Cook
Cafe Rio Mexican Grill
01.2024 - 06.2024
Sales Associate
Spyder
05.2023 - 10.2023
Bachelor of Communications - Strategic Communications
University of Wisconsin-Madison
Highschool -
Douglas County High School