Gyeniva Morris
National City,CA
Summary
Detail‑oriented customer service and administrative professional with experience in cash handling, financial recordkeeping, scheduling, and high‑volume customer interactions. Skilled in maintaining accuracy, processing transactions, managing confidential information, and supporting daily operations across multiple roles, including Financial Secretary and Shift Supervisor. Bilingual in Spanish with strong communication, problem‑solving, and technology skills, supported by coursework in Computer Science & Information Technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Wendy's
San Diego, CA
07.2022 - Current
- Handled cash, balanced registers, and verified end‑of‑shift financial reports with accuracy.
- Resolved customer concerns professionally in a fast‑paced, high‑volume environment.
- Trained employees on policies, safety, and customer service standards.
- Managed scheduling, payroll support, inventory control, and daily operations.
- Ensured compliance with company policies and local health regulations.
- Maintained a clean, safe, and secure environment for customers and staff.
Finance Secretary/Administrative Assistant
Kia Mobile Detail
San Diego, CA
02.2025 - Current
- Manage financial operations including invoicing, payment tracking, budgeting, and reconciling daily receipts.
- Maintain accurate and confidential business records, customer files, and service documentation.
- Handle scheduling, appointment coordination, and customer communication through phone, email, and messaging platforms.
- Process payments, prepare financial summaries, and ensure accuracy in all transaction records.
- Coordinate inventory, vendor communication, and supply ordering to support daily operations.
- Assist with marketing, customer retention, and service quality improvements to support business growth.
- Contribute to business decision‑making and operational planning as a co‑owner.
Church Secretary
Church of Christ
National City, CA
03.2021 - Current
- Performed bookkeeping tasks including balancing accounts receivable/payable and reconciling cash receipts with bank statements.
- Managed confidential records, membership data, donations, and financial reports.
- Scheduled appointments, coordinated calendars, and handled multi‑line phone systems.
- Created newsletters, bulletins, and monthly board reports.
- Processed mail, managed office supplies, and supported daily administrative operations.
Education
Computer And Information Sciences
San Diego City College
San Diego, CAHigh School Diploma -
San Diego High School
San Diego 2022
Skills
- Cash handling & cash drawer balancing
- Transaction accuracy & financial recordkeeping
- Customer service excellence
- Fraud awareness & ID verification
- Data entry & document management
- Microsoft Office (Word, Excel, Outlook)
- Scheduling & calendar coordination
- Payroll & invoicing support
- Inventory & operations management
- Bilingual: Spanish (Advanced)
Languages
Spanish
English
Certification
- Manager Serv Safe - 2025
- Drivers License - 2022
Timeline
Finance Secretary/Administrative Assistant
Kia Mobile Detail
02.2025 - Current
Shift Supervisor
Wendy's
07.2022 - Current
Church Secretary
Church of Christ
03.2021 - Current
Computer And Information Sciences
San Diego City College
High School Diploma -
San Diego High School