Maria Rendon
Pleasantville
Summary
Reliable and customer-focused professional with over 8 years of experience handling high-volume cash transactions, preparing daily bank deposits exceeding $10,000, balancing cash drawers, processing payroll, and maintaining accurate financial records. Recognized for honesty, attention to detail, and exceptional customer service. Experienced in verifying customer identification for money transfer transactions, safeguarding confidential financial information, and following strict cash-handling procedures. Bilingual in English and Spanish with strong communication and relationship-building skills. Eager to contribute accuracy, integrity, and outstanding customer service in a banking environment and creating relationships with clients.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Food & Beverage Supervisor
Taqueria Rendon
Nortfield
10.2023 - Current
- Greeted guests, assigned tables, and resolved complaints to enhance guest satisfaction.
- Demonstrated enthusiasm for exceptional customer service, fostering positive guest interactions.
- Assisted with catering events while supervising staff to ensure seamless operations.
- Prepared workstations for daily shifts in an organized manner.
Assistant Manager
La Villita Farm Market LLc
Atlantic City
05.2015 - 09.2023
- Supervision and leadership, Assist different departments in training.
- Accounting and Finance skills in maintaining payroll.
- Managed cash drawers and cash retrieval, deposit and make cash transfers on daily report on business accounts.
- Oversaw the day-to-day store operations, increasing overall efficiency by 15% through improved workflow processes.
- Managed a team of eight employees to efficiently restock and organize the produce, bakery, and meat department, ensuring product freshness and variety.
- Contributed in many strategy team meetings that improved overall sales by 10% in total sales.
- Strong customer service when attending the needs of customer as well as employees.
- As a Bilingual was able to communicate very effectively with both customers and employees.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Medical Assistant -
Harris School of Business
05-2015
Atlantic City High School
06-2004
Skills
- Cash Handling & Cash Drawer Balancing
- Daily Bank Deposits (10,000)
- Customer Service Excellence
- Transaction Accuracy
- Payroll Processing
- Money Transfer Transactions
- Customer Identity Verification
- Record keeping
- Teamwork & Communication
- Fraud Prevention Awareness
- Experience Using Multiple Point-of-Sale Systems
- Answered incoming calls and assisted customers with questions, product information, and service requests
- Multitasking in Fast-Paced Environments
Certification
- CPR-AED-First Aid, National CPR Foundation
- HIPAA Training Class, North America Learning Institute
Training
Externship, Family Vision Care, Associates
Languages
Spanish, Fluent
Timeline
Food & Beverage Supervisor
Taqueria Rendon
10.2023 - Current
Assistant Manager
La Villita Farm Market LLc
05.2015 - 09.2023
Medical Assistant -
Harris School of Business
Atlantic City High School