Yazmin Trujillo
Las Vegas,NV
Summary
Bilingual (English/Spanish) customer service professional with over six years of experience handling high-volume cash transactions in fast-paced environments, including gaming, hospitality, and retail. Renowned for accuracy, accountability, and cultivating trusted relationships with customers. Skilled in balancing cash drawers, processing payments, resolving customer concerns, and adhering to stringent financial procedures. Aspiring to apply strong attention to detail and customer service expertise in a bank teller role.
Overview
13
13
years of professional experience
Work History
Gaming Attendant / Bartender
Dotty’s (Nevada Restaurant Services Inc.)
- Current
- Managed substantial cash transactions and jackpot payouts with exceptional accuracy
- Balanced cash drawers and verified funds during shift transitions
- Provided exemplary customer service in a dynamic gaming environment
- Prepared beverages and food while maintaining safety and cleanliness standards
- Troubleshot gaming machines, including stackers and bill acceptors
- Resolved customer concerns promptly and professionally
- 4 Years 6 Months
Cashier/ Server/ Host/ Busser
Golden Corral
01.2020 - 03.2020
- Provided attentive service in a high-volume restaurant environment
- Processed payments and handled customer transactions accurately
- Managed seating arrangements including large parties
- Upsold menu items and specials to increase revenue
Cashier/ Server/ Host/ Busser
Signature Pho & Seafood House
09.2019 - 01.2020
- Provided attentive service in a high-volume restaurant environment.
- Processed payments and handled customer transactions accurately.
- Managed seating arrangements, including large parties.
- Upsold menu items and specials to increase revenue.
Cashier/ Crew Member
Chipotle
01.2017 - 01.2019
- Delivered excellent customer service in a fast-paced dining environment.
- Managed phone and online orders, including delivery platforms.
- Processed payments and maintained transaction accuracy.
- Assisted with opening and closing procedures.
Cashier
Forever 21
01.2014 - 01.2014
- Assisted customers with purchases and product recommendations.
- Processed purchases, returns, and exchanges accurately.
- Promoted store rewards program through customer engagement.
Cashier/ Baker
Cardenas Market Inc.
01.2013 - 01.2014
- Processed customer purchases and returns while maintaining register accuracy.
- Prepared bakery items and organized product displays.
- Trained new employees on store procedures and customer service standards.
- Balanced registers and verified funds at the beginning and end of shifts.
Education
Sign Language Course
Santa Ana College
Santa Ana, CAHigh School Diploma -
Edison High School
Huntington Beach, CASkills
Cash Handling & Cash Drawer Balancing
High-Volume Transaction Processing
Financial Accuracy & Record Keeping
Customer Account Assistance
Fraud Awareness & Loss Prevention
Customer Relationship Building
Problem Resolution
Bilingual: English / Spanish
Timeline
Cashier/ Server/ Host/ Busser
Golden Corral
01.2020 - 03.2020
Cashier/ Server/ Host/ Busser
Signature Pho & Seafood House
09.2019 - 01.2020
Cashier/ Crew Member
Chipotle
01.2017 - 01.2019
Cashier
Forever 21
01.2014 - 01.2014
Cashier/ Baker
Cardenas Market Inc.
01.2013 - 01.2014
Gaming Attendant / Bartender
Dotty’s (Nevada Restaurant Services Inc.)
- Current
Sign Language Course
Santa Ana College
High School Diploma -
Edison High School