Haadia Nabizada
Dallas,TX
Summary
As a dedicated hostess, I have honed my skills in providing exceptional guest experiences and managing dynamic front-of-house operations. My time in this role has given me a solid foundation in hospitality, where I've excelled at creating a welcoming atmosphere and handling a variety of guest needs with professionalism and efficiency.
Eager to take my career to the next level, I am enthusiastic about expanding my responsibilities and exploring new growth opportunities. I am passionate about continuing to develop my skills and am excited about taking on new challenges and contributing to a team in a more advanced capacity.
Overview
1
1
year of professional experience
Work History
Private Club Hostess
Harwood International
09.2023 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Education
Associate of Applied Science -
Collin Community College
McKinney, TX06.2028
High School Diploma -
Plano Senior Highschool
Plano06.2023
Skills
- Phone Etiquette
- Cleaning and sanitation
- Greeting guests
- Guest Engagement
- Cleanliness Maintenance
- Hospitality service expertise
- Guest Relations
- Seating arrangements
- Service prioritization
- High-volume dining
- Patience and Empathy
Timeline
Private Club Hostess
Harwood International
09.2023 - 08.2024
Associate of Applied Science -
Collin Community College
High School Diploma -
Plano Senior Highschool
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