Proactive, dependable professional with strong problem-solving skills and the ability to learn quickly. Excels in time management, adaptability, and supporting team and organizational success.
Overview
5
5
years of professional experience
Work History
Lead Optometry Technician
Pearlz Eye Care
02.2024 - 10.2025
Managed patient records using electronic health record (EHR) systems for accuracy and confidentiality.
Trained new technicians on equipment use, patient interaction protocols, and office procedures for operational efficiency.
Reduced errors in documentation by 30% by implementing a consistent verification process, resulting in smoother case handoffs and fewer rework requests.
Medical Assistant
Dallas Associated Dermatologists
06.2022 - 10.2025
Assisted patients by answering questions, coordinating appointments, and facilitating care plans.
Maintained accurate electronic medical records (EMR), ensuring compliance with healthcare regulations and standards.
Collaborated with dermatologists to streamline workflow processes, reducing patient wait times during appointments.
Data Entry Specialist / Insurance Coordinator
Heal 360 Primary & Urgent Care
03.2022 - 06.2022
Optimized database management systems for improved accessibility and retrieval of patient data.
Led initiatives to enhance workflow efficiency within the data entry team, reducing processing time.
Compiled data and reviewed information for accuracy prior to input.
Physical Therapist Aide
Americare Physical Therapy
09.2021 - 01.2022
Educated patients on exercises and rehabilitation techniques to promote recovery.
Documented patient progress and reported observations to assist in care adjustments.
Trained new aides on procedures, safety protocols, and best practices in therapy support.
Emergency Responder
South Plainfield EMS, South Plainfield, NJ
09.2020 - 01.2022
Conducted patient assessments and facilitated communication between patients and healthcare providers during emergencies.
Maintained detailed electronic medical records under HIPAA guidelines.
Engaged with diverse patients in high-pressure situations, demonstrating empathy and cultural sensitivity.
Medical Front Office Receptionist/Insurance/Billing Specialist at Nguyen Eye Care, LLC (dba CT EYE CARE)Medical Front Office Receptionist/Insurance/Billing Specialist at Nguyen Eye Care, LLC (dba CT EYE CARE)