Habon Mohamed
Fridley,Minnesota
Summary
Proven Manager with a track record of enhancing team productivity and customer satisfaction at Quality Learning Center. Skilled in Team Leadership and Complex Problem-Solving, adept at multitasking and time management. Successfully implemented agile methodologies and a mentoring program, significantly improving project efficiency and team performance.
Overview
9
9
years of professional experience
Work History
Manager
Non-emergency Medical Transportation
02.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Manager
Quality Learning Center
10.2015 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - Human Resource Management
Metropolitan State University
Saint Paul, MN12.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Decision-Making
- Multitasking Abilities
- Scheduling and Coordinating
Timeline
Manager
Non-emergency Medical Transportation
02.2019 - Current
Manager
Quality Learning Center
10.2015 - Current
Bachelor of Arts - Human Resource Management
Metropolitan State University
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