Receptionist
1 Year 4 MonthsTax Secrets | 02.2024 - 06.2025
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Assisted coworkers and staff members with special tasks on daily basis.
Assistant Manager
2 Years 4 MonthsAcai Concept | 08.2021 - 12.2023
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
Warehouse Packer
3 MonthsUniversal Fulfillment Inc | 02.2023 - 05.2023
- Processed orders quickly and accurately, meeting all production deadline requirements.
- Ensured proper labeling and tagging of all products prior to packing and shipping.
- Performed quality control checks on outgoing shipments to ensure customer satisfaction.
- Stacked and piled goods into boxes, trays, and crates.
- Maintained a safe work environment by adhering to safety regulations at all times.
- Adapted quickly to changes in procedures or policies within the organization.
- Examined and inspected stock items for wear or defects, reporting damage to supervisors.
Server
3 MonthsThe Fish Joint | 10.2020 - 01.2021
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.