Haden Utrilla
Myrtle Beach
Summary
Dynamic and results-driven professional with a proven track record at Ron Jon Surf Shop, excelling in customer service and time management. Adept at fostering relationships to boost repeat business and skilled in problem-solving, ensuring a positive experience even in high-pressure situations. Committed to enhancing team collaboration and operational efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Sales Associate
Pirates Table
Personal Assistant
VES Insurance
01.2023 - 12.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Sales Associate
Ron Jon Surf Shop
02.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Working On CNA -
HGTC
Conway, SCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Certification
Translation for Spanish
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Ron Jon Surf Shop
02.2024 - 10.2024
Personal Assistant
VES Insurance
01.2023 - 12.2024
Sales Associate
Pirates Table
Working On CNA -
HGTC
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