Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Hadi Damergi

Dearborn,MI

Summary

Excellent communicator and dependable team player with a strong understanding of the insurance industry. Adept at building relationships with clients, brokers, and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with a strong ability to identify potential risks and develop solutions. A disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with an eye for fine details. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Insurance Agent

PHP Agency Inc.
05.2023 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Obtained underwriting approval by completing application for coverage.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Educated clients on insurance policies and procedures.
  • Calculated premiums and established payment methods for sales.
  • Met with customers to provide information about available products and policies.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Interacted with many types of customers reaching out for services

Gym Staff Member

Crunch Fitness
02.2020 - 09.2022
  • Sold memberships and personal training sessions to new customers.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Greeted customers and offered them assistance.
  • Handled customer complaints in a professional and courteous manner.
  • Managed locker room inventory and supplies, replenishing as needed.

Education

Associate of Science - Biochemistry

University of Michigan - Dearborn
Dearborn, MI
05.2027

High School Diploma -

Cranbrook Kingswood Upper School
Bloomfield Hills, MI
06.2023

Skills

  • Client Relations
  • Customer Follow-Up
  • Life Insurance
  • Quotes and Sales
  • Client Needs Analysis
  • Customer Service
  • Policy Enforcement
  • Guest Services

Accomplishments

  • Achieved employee of the month at Crunch Fitness by working with accuracy and efficiency.
  • Achieved 24 insurance plan sales through effectively working with clients to achieve perfect tailor-made plans for them.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Insurance Agent

PHP Agency Inc.
05.2023 - Current

Gym Staff Member

Crunch Fitness
02.2020 - 09.2022

Associate of Science - Biochemistry

University of Michigan - Dearborn

High School Diploma -

Cranbrook Kingswood Upper School

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Hadi Damergi