Hadiah Shami
Irmo,South Carolina
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Hostess
Olive Garden
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
Receptionist
Lynn Road Childcare
05.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
GED -
Irmo High School
Columbia, SCSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Great memory
- Payment processing
Languages
Hindi
Professional
Spanish
Limited
Timeline
Hostess
Olive Garden
08.2023 - Current
Receptionist
Lynn Road Childcare
05.2019 - 06.2020
GED -
Irmo High School
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