Hadiya Dorval
Valley Stream
Summary
Dedicated and compassionate nursing student with a strong academic foundation and hands-on clinical experience. Committed to providing high-quality, patient-centered care and continuously learning in a dynamic healthcare environment. Skilled in communication, teamwork, and critical thinking, with a passion for supporting patient wellness and contributing meaningfully to the healthcare field. Eager to begin building a long-term career in nursing and make a positive impact in the lives of others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge/Patient Liaison
The Grand Healthcare System
Great Neck, NY
06.2022 - 11.2023
- Serving as a resident liaison in order to ensure all their needs are met as well as keeping residents happy
- Greet residents as they enter and exit the facility
- Escort new guests to assigned rooms.
- Overseeing the safekeeping of the building's keys to allow access for maintenance and repairs when necessary
- Contributing to the maintenance of the building by reporting faults or damage to fixtures and fittings
- Overseeing deliveries and signing for packages when required
- Building a network of local contacts to ensure high-quality recommendations
- Acting as a first point of contact for queries and complaints
- Dealing with lost property and locating missing items
- Liaising with housekeeping, and groundskeeping staff to ensure that safety and cleanliness standards are maintained
Direct Support Professional
Jewish Union Foundation
Valley Stream, NY
12.2020 - 08.2021
- Worked with a variety of individuals with autism as well as other mental disorders
- Provided food, exercise, companionship, and accident prevention
- Provided aid with transportation and grocery shopping
- Maintained records of services and progress
- Facilitated various workshops which helped improve individuals' skills
- Maintained patient records in HIPAA compliance
- Data collection audits on individual patients to record progression and daily activities
- Organized roster alphabetically through typing and filing
- Communicated with patient supervisors via email over patient schedule changes and other necessary incidents
Education
Bachelor's - Human Biology, Public Health
State University of New York at Albany
Albany, N.Skills
- Time Management Skills
- Problem Solving Skills
- Strong Communication Skills
- Microsoft Office
- Data Collection
- Active Listening
- Customer Service
- Customer service
- Conflict resolution
- Record keeping
- Safety compliance
- Package handling
- Facility maintenance
- Team collaboration
Certification
- BLS Certification
Timeline
Concierge/Patient Liaison
The Grand Healthcare System
06.2022 - 11.2023
Direct Support Professional
Jewish Union Foundation
12.2020 - 08.2021
Bachelor's - Human Biology, Public Health
State University of New York at Albany
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