HADLEY RETTKE
Fargo
Summary
Dedicated Nursing Professional with hands-on experience in patient care across hospital and clinic environments. Proven ability to collaborate effectively with healthcare teams to enhance patient outcomes. Strong clinical knowledge and communication skills, complemented by a commitment to compassionate care. Background in customer service and restaurant operations further enhances interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Sickies Garage - Fargo
10.2025 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed order accuracy, efficiently processing requests through POS system.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Served food and beverages promptly with focused attention to customer needs.
Patient Care Technician
ThedaCare Medical Center
06.2025 - Current
- Performed hourly rounds and responded promptly to call lights.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Monitored patient condition and reported changes to the nursing staff.
Customer Service Representative
Qualheims TrueValue and Rental
03.2022 - 07.2025
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Assisted with training and mentoring new team members.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
Certified Nursing Assistant
Prevea Ambulatory Surgery Center
07.2024 - 06.2025
- Enhanced patient care by accurately measuring and recording vital signs.
- Facilitated effective communication among patients, families, and healthcare professionals.
- Monitored patient conditions, promptly alerting nursing staff to any concerns.
Education
Bachelor of Science (B.S.) - Nursing Candidate
North Dakota State University
Fargo, ND, US05.2029
Certification - Certified Nursing Assistant
Northeast Wisconsin Technical College
Green Bay, WI06.2024
Skills
- Strong work ethic
- Customer service
- Team collaboration
- Patient care
- Basic life support
Certification
- Certified Nursing Assistant
- Basic Life Support
Timeline
Server
Sickies Garage - Fargo
10.2025 - Current
Patient Care Technician
ThedaCare Medical Center
06.2025 - Current
Certified Nursing Assistant
Prevea Ambulatory Surgery Center
07.2024 - 06.2025
Customer Service Representative
Qualheims TrueValue and Rental
03.2022 - 07.2025
Certification - Certified Nursing Assistant
Northeast Wisconsin Technical College
Bachelor of Science (B.S.) - Nursing Candidate
North Dakota State University