Summary
Overview
Work History
Education
Skills
Timeline
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Hafsa Sultan

Queens Village,NY

Summary

Dedicated candidate eager to leverage knowledge of nutritional science. Familiar with medical nutrition therapy and committed to helping patients reach health goals.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

CVS Pharmacy
09.2018 - 04.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.

Student Aid

Queens College Health Service
02.2018 - 12.2018
  • Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
  • Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
  • Performed data entry and database management to accurately record information and protect data from unauthorized access.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Ordered and stocked office supplies to maintain available resources.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.

Teacher's Assistant

Sholom Day Care
12.2016 - 04.2017
  • Conducted encouraged and motivational activities for students ages 2 - 10yrs.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Supervised residential and day treatment children during class and on field trips.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Handed out classroom materials, like pencils, paper, and crayons.

Nurse Assistant

New Franklin Center for Rehabilitation & Nursing
06.2016 - 08.2016
  • Maintained files and medical records in arranged order
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Education

Nutrition & Dietetics

Queens College of The City University of New York
12.2023

Skills

  • Patient assessment
  • Nutrition therapy
  • Dietary counseling
  • Nutritional evaluation
  • Social perceptiveness
  • Critical thinking
  • Time management
  • Nutritional planning
  • Individual & family counseling
  • Analytical thinking

Timeline

Customer Service Cashier

CVS Pharmacy
09.2018 - 04.2019

Student Aid

Queens College Health Service
02.2018 - 12.2018

Teacher's Assistant

Sholom Day Care
12.2016 - 04.2017

Nurse Assistant

New Franklin Center for Rehabilitation & Nursing
06.2016 - 08.2016

Nutrition & Dietetics

Queens College of The City University of New York

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Hafsa Sultan