Haidee Mercado
San Pedro,California
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Hostess
Aunties Bakery And Cafe
2022.08 - 2023.07
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Used cash registers and credit card machines to cash out customers.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
Home Tutor
Student 2 Student Success
2021.11 - 2022.05
- Enhanced students'' comprehension by incorporating real-life examples and relatable experiences into lessons.
- Provided constructive feedback on students'' work, enabling them to refine their skills and enhance their understanding of the subject matter.
- Developed time management strategies for students struggling with organizational skills, leading to more efficient study habits and higher productivity levels.
- Incorporated a variety of resources, including textbooks, online materials, and multimedia tools, to enrich the learning experience for students.
- Guided students through problem-solving exercises designed to build critical thinking skills essential for academic success.
Education
High School Diploma -
Theodore Roosevelt Senior High School
Los Angeles, CA06.2023
Skills
- Guest Engagement
- Customer Service
- Records Management
- Team Collaboration
- Ordering Procedures
Timeline
Hostess
Aunties Bakery And Cafe
2022.08 - 2023.07
Home Tutor
Student 2 Student Success
2021.11 - 2022.05
High School Diploma -
Theodore Roosevelt Senior High School
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