Haidee Stephani Arce
Manor,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Detailed Client Service Associate known for having great organizational skills.
Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Enthusiastic Leasing Consultant with experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
TAM RESIDENTIAL
Austin , TX
2023.10 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Sales Representative
Tricolor Auto
Austin , TX
2021.09 - 2021.11
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
- Pursued new accounts through lead generation, cold calling and advertising referrals.
Sales, Costumer Service
American Income Life Insurance Company
Austin , TX
2020.04 - 2021.09
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
High School Diploma -
Instituto Tecnico Regional
Honduras 11.2009
Skills
- Relationship Building
- Customer Service
- Problem resolution
- Computer skills
- Organization
- Microsoft Office
- Critical thinking
- Organized Mindset
- Application management
- Sales and marketing aptitude
Timeline
Leasing Consultant
TAM RESIDENTIAL
2023.10 - Current
Sales Representative
Tricolor Auto
2021.09 - 2021.11
Sales, Costumer Service
American Income Life Insurance Company
2020.04 - 2021.09
High School Diploma -
Instituto Tecnico Regional
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