Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Assessments
Additional Information
Generic

Hailee Dayton

Duluth,MN

Summary

Looking to utilize my knowledge and Experience

Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Technician

Arrowhead House West
Duluth, MN
10.2024 - Current

Do attendance on the 59 residents

Must do periodic rounds throughout the building

Charting on attendance and medication compliance for the previous day

Some light housekeeping

Answer incoming phone call

Assist in medication passing

Do hourly rounds

Ensure safety

Substance Use Disorder Technician

Duluth Bethel Society
Duluth, MN
08.2023 - 02.2024

Monitor and maintain the safety and security of the clients and the facility.
Recognize crisis situations and provide appropriate interventions based on training and experience.
Ensure clients attend scheduled activities/programming.
Complete incident reports as needed.
Understand and maintain confidentiality of client information and records.
Address negative behaviors with a positive attitude.
Perform inspections of client rooms and the facility.
Administer medication and track all medications that are administered, keeping accurate records of dosage times and amounts through the agency computer system.
Answer telephone calls.
Greet facility visitors and monitor visitation sessions.
Sign clients in and out of the facility.
Attend bi-weekly agency staff meetings.
Other tasks as assigned

Buffet Hostess

Black Bear Casino
Carlton, MN
09.2018 - 06.2020
  • Handling money
  • Customer service
  • Seating
  • Cleaning
  • Doing more than your duties
  • Team player

Mental Health Worker

Safe Transitions
Cloquet, MN
03.2013 - 06.2018
  • Assistance of daily Medication passing
  • Assistance in CDLs
  • Cooking
  • General house chores
  • Transportation of medical appointments
  • Safety checks
  • Overall observation and assistance to each individual client

Cashier

Little Store
Cloquet, MN
05.2013 - 06.2016
  • Customer service
  • Handling of money
  • Daily paper work
  • Handling of important keys
  • Cleaning
  • Stocking

Education

Associate of Applied Science - Criminal Justice

Fond du Lac Tribal and Community College
Cloquet, MN
05.2016

High school Diploma - GENERAL

Cloquet Senior
Cloquet, MN
05.2013

Skills

  • Safety monitoring
  • Patient Care
  • Customer service (6 years)
  • Administration of medicine
  • Paperwork
  • Basic cleaning
  • Computer skills (8 years)
  • Vital Signs
  • Operating Systems
  • Microsoft Windows
  • Computer Networking
  • Technical Support
  • Microsoft Windows Server
  • Law enforcement
  • Communication skills
  • Guest relations
  • Host/hostess experience
  • Strong organizational skills
  • Multitasking efficiency
  • File organization
  • Scheduling appointments
  • Activity tracking
  • Patient support
  • Conflict de-escalation
  • Confidential records
  • Patient advocacy
  • Crisis intervention
  • Behavioral management
  • Patient evaluations
  • Empathy development
  • Goal setting assistance
  • Medication administration
  • Client support
  • Suicide prevention
  • Attention to detail

Certification

  • CPR/First Aid
  • December 2017 to Present
  • First aid and first responder certified

Languages

English - Expert

Timeline

Office Technician

Arrowhead House West
10.2024 - Current

Substance Use Disorder Technician

Duluth Bethel Society
08.2023 - 02.2024

Buffet Hostess

Black Bear Casino
09.2018 - 06.2020

Cashier

Little Store
05.2013 - 06.2016

Mental Health Worker

Safe Transitions
03.2013 - 06.2018

High school Diploma - GENERAL

Cloquet Senior

Associate of Applied Science - Criminal Justice

Fond du Lac Tribal and Community College

Assessments

  • Work style: Reliability — Proficient
  • November 2021
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Proficient
  • Work motivation — Proficient
  • April 2021
  • Level of motivation and discipline applied toward work
  • Sales skills — Completed
  • December 2021
  • Influencing and negotiating with customers
  • Full results: Completed
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Exceptional customer services skills
Hailee Dayton