Summary
Overview
Work History
Education
Skills
Timeline
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Hailee Hansen

Cody

Summary

Experienced Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve their goals.

Overview

6
6
years of professional experience

Work History

Shift Manager

Dairy Queen Grill & Chill
07.2019 - 08.2025
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Barista

Starbucks
09.2024 - 06.2025
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Restaurant Waiter

Proud Cut Saloon
05.2024 - 08.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.

House Cleaner

Cody Lodging
05.2024 - 08.2024
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Adhered to professional house cleaning checklist.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.

Education

Associate of Applied Science - Radiography

Laramie County Community College
Laramie, WY
05-2026

Skills

  • Energetic and enthusiastic
  • Shift leadership
  • Mentoring and coaching
  • Relationship building
  • Delegating work
  • Interpersonal skills
  • Decision-making

Timeline

Barista

Starbucks
09.2024 - 06.2025

Restaurant Waiter

Proud Cut Saloon
05.2024 - 08.2024

House Cleaner

Cody Lodging
05.2024 - 08.2024

Shift Manager

Dairy Queen Grill & Chill
07.2019 - 08.2025

Associate of Applied Science - Radiography

Laramie County Community College