Hailee Hill
Hooks
Summary
Dynamic and results-driven professional with a strong background in customer service at Loves Travel Stop. Proven expertise in cash handling and conflict resolution, enhancing customer satisfaction rates. Recognized for reliability and professionalism, consistently delivering exceptional service while maintaining store standards and training new staff effectively.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier
Loves Travel Stop
09.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Assisted in restocking shelves and maintaining store cleanliness.
- Trained new staff on cash handling procedures and customer service protocols.
- Implemented best practices for checkout processes, improving customer satisfaction rates.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Member
Whataburger
08.2025 - 12.2025
- Provided excellent customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization in dining and kitchen areas to enhance guest experience.
- Collaborated with team to ensure timely food preparation and service during peak hours.
- Operated kitchen equipment safely while following health and safety standards consistently.
- Developed strong cooperative relationships with coworkers and managers.
Education
Health Sciences
Texas A&M Texarkana
Texarkana, TX07.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
Certification
Food handlers
Timeline
Team Member
Whataburger
08.2025 - 12.2025
Cashier
Loves Travel Stop
09.2023 - Current
Health Sciences
Texas A&M Texarkana