Hailee Mertl
Arroyo Grande,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Able to balance and contribute to team success and achieve positive results. Ready to take on new challenges with dedication and enthusiasm, and effectively manage customer interactions.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
The Standard Salon
San Luis Obispo, CA
08.2025 - Current
- Managed front desk operations, including greeting clients, ensuring smooth check-in and check-out processes, and keeping friendly conversation.
- Assisted clients with appointment scheduling and service inquiries, enhancing customer satisfaction.
- Handled phone calls, texts, and returned missed messages, providing timely information to clients and staff.
- Developed familiarity with Boulevard (Scheduling software)
- Developed strong working relationships with team members.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgment and critical thinking skills.
Babysitter
Private Care
2021 - Current
- Supervised children's activities, ensuring safety and playful engagement.
- Prepared nutritious meals and snacks, adhering to any dietary restrictions and/or preferences.
- Developed interactive play routines, helping grow creativity and social skills in children.
- Provided care and first aid when necessary, maintaining a safe environment for all children.
- Established positive and familiar relationships with children, promoting trust and comfort during care.
Education
Associate of Science - Nursing
Cuesta College
San Luis Obispo, CA05-2027
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Proactive
Timeline
Front Desk Receptionist
The Standard Salon
08.2025 - Current
Babysitter
Private Care
2021 - Current
Associate of Science - Nursing
Cuesta College