Hailen Steele
Portsmouth,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Residential Aide
Pinnacle Treatment Center
08.2023 - Current
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Facilitated social engagement among residents through the coordination of group activities, outings, and events.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
Secretary
Attorney Gerlach
03.2022 - 08.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Shawnee State University
Portsmouth, OHHigh School Diploma -
Sciotoville East High School
224 Marshall St, Portsmouth, OH 4566205.2021
Skills
- Patient Care
- Safety awareness
- Professional boundaries
- Emotional Support
- Activity Planning
- Motivational Techniques
- Compassionate Caregiving
- Client Relationship Management
- Time Management
- Attention to Detail
- Patient Observation
- Patient relationship building
Timeline
Residential Aide
Pinnacle Treatment Center
08.2023 - Current
Secretary
Attorney Gerlach
03.2022 - 08.2022
Shawnee State University
High School Diploma -
Sciotoville East High School
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