Hailey Bending
North Fort Myers
Summary
Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and cash handling. Recognized for enhancing product visibility and driving sales through effective teamwork and relationship building. Committed to delivering exceptional shopping experiences while maintaining store organization and cleanliness. Adaptable and reliable, with strong problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dollar General
05.2025 - 11.2025
- Assisted customers in locating products and provided information on merchandise features.
- Executed promotional activities to enhance product visibility and drive sales.
- Processed sales transactions accurately, ensuring customer satisfaction during checkout.
- Collected customer feedback to inform management on service improvements.
- Collaborated with team members to maintain efficient store operations.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Utilized product knowledge to assist customers with purchase decisions.
- Supported loss prevention efforts by monitoring customer activity and store security.
- Facilitated merchandise restocking to ensure shelves were adequately filled.
- Engaged customers with friendly interactions, fostering a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
Cashier
Lawhons
04.2024 - 04.2025
- Processed customer transactions efficiently at point of sale to ensure quick service.
- Ensured accuracy in cash handling procedures to minimize discrepancies.
- Assisted in maintaining promotional merchandise displays to enhance customer engagement.
- Supported inventory control by monitoring stock levels and reporting discrepancies.
- Trained new cashiers on point of sale operation and customer service best practices.
- Maintained cleanliness and organization of checkout area to create a welcoming environment.
- Promoted loyalty programs and special offers to increase customer retention.
- Adapted to changing business needs by working flexible hours and extra shifts.
- Implemented efficient cash drawer management to ensure correct cash balances at end of shifts.
- Built rapport with customers to foster a positive shopping experience and encourage repeat visits.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved efficiency, organized checkout area for optimal workflow.
Grocery Associate
Target
11.2021 - 04.2022
- Assisted customers in selecting products, enhancing their shopping experience and promoting store loyalty.
- Organized product displays to optimize visibility and encourage customer purchases.
- Maintained cleanliness and organization in store aisles, ensuring a welcoming shopping environment.
- Collaborated with team members to execute promotional displays and special sales events.
- Responded to customer inquiries promptly, providing accurate information about products and services.
- Monitored inventory levels regularly to prevent stockouts and maintain product availability.
- Engaged with customers to understand their needs, offering tailored product recommendations.
- Executed restocking procedures to ensure shelves were consistently filled with fresh inventory.
- Assisted in the setup of seasonal displays to attract customers and increase sales.
- Contributed to team success by maintaining positive relationships with colleagues and management.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
- Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Contributed to store safety by quickly addressing spills or hazards, minimizing the risk of accidents.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
- Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
Education
High School Diploma -
Riverdale High School
2600 Buckingham Rd, Fort Myers, FL 3390505.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Store opening and closing
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Cleaning techniques
- Payment processing
- Brand promotion
Timeline
Sales Associate
Dollar General
05.2025 - 11.2025
Cashier
Lawhons
04.2024 - 04.2025
Grocery Associate
Target
11.2021 - 04.2022
High School Diploma -
Riverdale High School