Hailey Bryan
Springville
Summary
Detail-oriented customer service representative with experience in fast-paced environments. Skilled with teamwork and conflict resolution. Ready to leverage skills in cash handling and customer engagement to enhance service delivery.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Cashier
Kent's Market
Plain City
10.2025 - 11.2025
- Operated cash register and processed customer transactions efficiently.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area for optimal customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Customer Service Representative
Domino's Pizza
Harrisville
03.2024 - 11.2025
- Prepared and served food items according to health and safety standards.
- Assisted in maintaining cleanliness of dining and kitchen areas.
- Collaborated with team members to manage food service during peak hours.
- Stocked supplies and ingredients to ensure smooth food preparation processes.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Followed instructions for meal presentation and portion control effectively.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Delivered food promptly while ensuring quality and temperature standards.
- Navigated routes efficiently using GPS and traffic apps.
- Communicated with customers to confirm orders and delivery details.
- Managed cash transactions accurately while handling customer payments.
- Assisted in training new drivers on route management and customer service skills.
- Carried food in insulated bags to maintain hot or cold temperature.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Customer Service Representative
Red Hanger
Ogden
04.2023 - 08.2023
- Assisted customers with inquiries about services offered.
- Managed customer complaints and resolved issues efficiently.
- Provided information on pricing and service options to customers.
- Recieved, sorted, and categorized customer's clothing.
- Logged into computer system by specific details (ie color, pattern, brand)
- Maintained a clean, friendly environment
- Processed transactions accurately
- Entered customer information into POS system for rewards
- Educated customers on proper garment care and handling services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Ben Lomond High School
Ogden, UtahSkills
- Cash handling
- Point of sale operation
- Inventory management
- Product knowledge
- Customer relationship management
- Sales promotion strategies
- Food safety compliance
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Order taking
- POS system operations
- Customer service excellence
- Online orders preparation
- Guest inquiries
- ID verification
- Empathy and patience
- Loyalty program promotion
- Basic math
- Checkout monitoring
- Loss prevention
- Liquor law compliance
- Reliability and punctuality
- Multitasking and organization
- Active listening
- Health regulations
- Work ethic
- Adaptability
- Service orientation
- Food storage practices
- Positive attitude
- Food labeling
- Menu memorization
- Special dietary needs
- Knife use
- ServSafe
- Interpersonal skills
Certification
- CPR and FIRST AID certified
- Food Handlers Permit (ServSafe)
- Drivers license
Languages
English
Native/ Bilingual
American Sign Language
Native/ Bilingual
Timeline
Cashier
Kent's Market
10.2025 - 11.2025
Customer Service Representative
Domino's Pizza
03.2024 - 11.2025
Customer Service Representative
Red Hanger
04.2023 - 08.2023
Ben Lomond High School