Hailey Childress
Salad and Go
Tucson,AZ
5
years of professional experience
Dedicated professional with extensive experience in supervising daily operations and training staff. Skilled in inventory management and performance monitoring, contributing to enhanced service delivery and customer satisfaction.
Work History
Shift Lead
5 Years- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on food preparation and customer service standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored performance metrics to identify areas for improvement in service speed and accuracy.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma
Skills
Customer service focus
Employee training
Guest service
Team motivation
Workplace safety
Staff supervision
Coaching and mentoring
Quality control
Inventory management
Decision-making capacity
Cash handling
Problem-solving
Team leadership
Creative problem solving
Assigning work
Goal setting and tracking
Shift paperwork completion
Multitasking Abilities
Task prioritization
Time management
Critical thinking
Organizational skills
Active listening
Attention to detail
Team-building activities
Shift checklists
Employee relations
Timeline
Shift Lead
Salad and Go
08.2021 - 08.2026Read More
Compass High School
High School Diploma
Read More