Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hailey Garcia

Corpus Christi,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Server

The BWB Annaville
Corpus Christi, TX
01.2024 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Presented menus and answered questions regarding items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties.

Host

Railroad Seafood Station-Calallen
Corpus Christi, TX
01.2022 - 01.2024
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Resolved conflicts between customers when necessary.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.

Education

Calallen HS
Corpus Christi

Skills

  • Customer service
  • Time management
  • Point of sale operation
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Serving techniques
  • Fast paced environment adaptability
  • Multitasking
  • Professionalism

References

References available upon request.

Timeline

Server

The BWB Annaville
01.2024 - Current

Host

Railroad Seafood Station-Calallen
01.2022 - 01.2024

Calallen HS

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Hailey Garcia