Hailey Greenfield
Bourbonnais,IL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and ensure order accuracy, while upholding cleanliness standards. Quick to adapt in fast-paced environments, consistently delivering a positive dining experience.
Overview
6
6
years of professional experience
Work History
Server
Buffalo Wild Wings
08.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed order accuracy and timely delivery to enhance dining experience.
- Assisted in training new staff on restaurant protocols and service standards.
- Served in one of the Top 50 ranked Buffalo Wild Wings in the United States
Cashier
Buffalo Wild Wings
08.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Trained new cashiers on operational processes and customer service standards.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Took Online and phone ordered to ensure correct orders were being placed
Education
Associate of Applied Science - Business
Governors State University
Park Forest, ILSkills
- Strong work ethic
- Exceptional customer service
- Cleanliness standards
- Quick to adapt and a fast learner
- Guest engagement
Timeline
Server
Buffalo Wild Wings
08.2021 - Current
Cashier
Buffalo Wild Wings
08.2019 - 08.2021
Associate of Applied Science - Business
Governors State University