Hi, I’m
Hailey Greenlee
Whittier,CA
Summary
Proven customer service expert with a track record of multitasking and maintaining high accuracy levels. Skilled in greeting guests and customer assistance, demonstrating strong work ethic and empathy. Achieved seamless customer experiences by leveraging active learning and patience, enhancing guest satisfaction and operational efficiency.
Overview
1
year of professional experience
Work History
Tony's Pizza
Cashier
2024.04 - 2024.08 (4 months)
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Lifted up to 40 pounds at once.
Buca Di Beppo
Restaurant Hostess
2023.08 - 2023.11 (3 months)
Job overview
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Helped parties and reservations of 10 or more customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
La Mirada High School , La Mirada, CA
High School Diploma
06.2024
University Overview
- Honor Roll 2020-2024 School Years
- Awarded Scholar Athlete
- Awarded Volunteer Sash
- Awarded Principal's Honor Roll
- Completed AP course in Psychology
- Completed AP course in Chemistry
- 4.2 GPA
- Extracurricular Activities: Cheer Team & Dance Team
- Elected Captain of Cheer Team
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Strong multitasking
- Greeting guests
- Active Learning
Timeline
Cashier
Tony's Pizza
2024.04 - 2024.08 (4 months)
Restaurant Hostess
Buca Di Beppo
2023.08 - 2023.11 (3 months)
La Mirada High School
High School Diploma
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