Hailey Haynes
Pensacola,FL
Summary
Compassionate Patient Care Technician skilled in vital signs monitoring and team collaboration. Committed to ensuring patient safety and satisfaction through effective communication and adherence to infection control protocols. Energetic and dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
HCA Florida West
Pensacola, Florida
09.2022 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided direct patient care and assistance with daily living activities.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare teams to ensure coordinated patient care.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Instructed new employees on proper techniques of performing daily tasks.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
Shift Lead
Cafe Nola
Pensacola Beach, Florida
01.2021 - 08.2022
- Supervised team members during shifts to ensure efficient operations.
- Assisted in training new employees on standard procedures and safety practices.
- Monitored inventory levels and reported shortages to management promptly.
- Enforced company policies and procedures to maintain a positive work environment.
- Communicated effectively with team members to address concerns and resolve issues.
- Assisted in the training of new employees.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Provided guidance and support to other team members as needed.
- Completed opening and closing duties to facilitate business operations.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
Certificate of Technical Studies - Emergency Medical Technician
Pensacola State College
Pensacola, FL12-2024
High School Diploma -
Fayetteville High School
Sylacauga, AL05-2015
Some College (No Degree) - General Studies
Pensacola State College
Pensacola, FLSkills
- Patient care and advocacy
- Vital signs monitoring
- Electronic health records management
- Team collaboration and support
- Infection control practices
- Employee training and development
- Time management strategies
- Customer service excellence
- Communication skills proficiency
- Safety protocols adherence
- Active listening techniques
- Information protection measures
- Professional bedside manner
- Blood glucose monitoring and testing
- Supply restocking and management
- Adaptability in care settings
- Patient hygiene management practices
- CPR certification and training
- Medical equipment operation skills
- Patient observation techniques
- Emotional support provision
- Bed preparation and maintenance
- Problem-solving abilities in healthcare
Timeline
Patient Care Technician
HCA Florida West
09.2022 - Current
Shift Lead
Cafe Nola
01.2021 - 08.2022
Certificate of Technical Studies - Emergency Medical Technician
Pensacola State College
High School Diploma -
Fayetteville High School
Some College (No Degree) - General Studies
Pensacola State College