Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Holland

Myrtle Creek,OR

Summary

Dynamic Manager with a proven track record at McDonald's, excelling in team leadership and complex problem-solving. Enhanced customer satisfaction and team performance through effective staff training and development. Expert in resolving conflicts and mentoring staff, significantly improving operational efficiency and fostering a culture of continuous learning. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Manager

McDonald's
06.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.

Education

High School Diploma -

South Umpqua High School
Myrtle Creek, OR
06.2020

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management

Timeline

Manager

McDonald's
06.2019 - Current

High School Diploma -

South Umpqua High School

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Hailey Holland