Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Taco Bell
Boise, ID
05.2024 - Current
Monitored performance of staff to ensure quality standards were met.
Resolved customer complaints in a timely and professional manner.
Developed strategies to improve operational efficiency and productivity.
Provided feedback to team members on their performance levels.
Analyzed operational data to identify areas for improvement.
Reinforced rules to promote superior employee performance.
Trained new employees on procedures, policies, and job functions.
Managed daily shift operations, including scheduling and assigning team members to specific tasks.
Taco Bell Team Member
Taco Bell
Boise
08.2023 - Current
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Greeted customers upon entering the store with friendly demeanor.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Served food quickly for positive guest experiences.
Wiped down tables and equipment, swept and refilled stock.
Took orders from patrons and input selections into store computer system.
Packed fast food products in approved containers, cups, and bags.
House Sitter
Mikalea Robinson
Kamiah
12.2022 - 07.2023
Checked house daily to ensure it was secure and free from damage.
Cleaned up after pets, watered plants, and collected mail.
Notified homeowner of any issues or concerns related to the property.
Ensured all doors were locked at night and windows closed when leaving the premises.
Provided companionship for pets while owner was away on vacation or business trips.
Babysitting
Mikalea Robinson and Brittney Heideman
Kamiah
- 07.2023
Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
Attended parent meetings to discuss any concerns or issues that may arise during babysitting hours.
Responded quickly to any emergency situation that may arise during babysitting hours.
Took photos of special moments throughout babysitting sessions.
Education
Social Work
College of Western Idaho
Nampa, ID
10-2024
Highschool diploma -
Nezperce Jr/Sr High School
Nezperce, ID
05.2023
Skills
Team motivation
Workplace Safety
Employee Training
Cash Handling
Energetic and Enthusiastic
Handling Customer Complaints
Opening and closing procedures
References
Shaun Ellinger- Emplo, (208) 751-2928, 1420 S Broadway, Boise, ID 83704
Miki Robinson-Family friend, (208) 702-2028, 3150 Lawyer Creek Rd, Kamiah, ID 83536
Chrissy Riggers- High school teacher, (208)791-8852, 1983 Henderson Rd, Nezperce, ID 83543
Certification
July 2024-July 2029
Food Protection Manager Certification
Timeline
Shift Lead Manager
Taco Bell
05.2024 - Current
Taco Bell Team Member
Taco Bell
08.2023 - Current
House Sitter
Mikalea Robinson
12.2022 - 07.2023
Babysitting
Mikalea Robinson and Brittney Heideman
- 07.2023
July 2024-July 2029
Food Protection Manager Certification
Social Work
College of Western Idaho
Highschool diploma -
Nezperce Jr/Sr High School
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