Hailey King
Omaha
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills honed at U.S. Bank. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for multitasking in high-pressure environments while maintaining a calm demeanor and fostering team collaboration. Committed to delivering outstanding service and building lasting client relationships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
- Provided exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest experience
- Maintained cleanliness and organization of dining area to meet health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Banker
U.S. Bank
06.2019 - Current
- Processed customer transactions efficiently, ensuring compliance with banking regulations.
- Assisted clients in understanding various banking products and services.
- Managed account inquiries, resolving issues to enhance customer satisfaction.
- Collaborated with team members to streamline daily operations and improve service delivery.
- Trained new staff on operational procedures and best practices in customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Education
High School Diploma -
Abraham Lincoln High School
Council Bluffs, IASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
- Task prioritization
- Multitasking and organization
- Calm demeanor
- Team member support
- Adaptable and flexible
- Problem-solving
- Cool under pressure
- Excellent communication
Certification
Certified Notary
Timeline
Banker
U.S. Bank
06.2019 - Current
Server
Buffalo Wild Wings
High School Diploma -
Abraham Lincoln High School