Hailey Klein
Effort,Pa
Overview
4
4
years of professional experience
Work History
Key Holder
Fragrance Outlet
Tannersville, Pa
07.2022 - Current
- Support in daily store operations including opening, closing, cash handling, and ensuring compliance with company policies and procedures.
- Delivers very professional customer service by providing personalized fragrance recommendations and maintaining strong product knowledge across multiple brands.
Hostess
Turkey Hill Brewery Co.
Bloomsburg, Pa
10.2025 - Current
- Warmly greets guests and manages seating to ensure a smooth and enjoyable dining experience.
- Handles guest inquiries, phone calls, and takeout orders professionally and efficiently.
Caterer
Lemon Cello
West Chester, Pa
06.2025 - 07.2025
- Provided excellent customer service by anticipating guest needs and maintaining a professional, friendly demeanor throughout events.
- Assisted in planning, preparing, and executing catered events ranging from small gatherings to large-scale functions.
Cold Caller
Alloy Wheel Repair Specialists
Brodheadsville, Pa
10.2022 - 03.2023
- Interacted directly with customers to resolve billing disputes, service questions, and account issues.
- Filed daily, weekly, and monthly reports summarizing billing activity, sales performance, and customer feedback for management review.
Timeline
Hostess
Turkey Hill Brewery Co.
10.2025 - Current
Caterer
Lemon Cello
06.2025 - 07.2025
Cold Caller
Alloy Wheel Repair Specialists
10.2022 - 03.2023
Key Holder
Fragrance Outlet
07.2022 - Current