Hailey Kovarik
Plainfield,WI
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Cashier
Bath and Body Works
Christiana , DE
09.2024 - Current
- Helped with purchases and signed customers up for rewards program.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Lead Barback
Station One Smokehouse
Plainfield , IL
08.2022 - 08.2024
- Assisted in the training of new barbacks and ensured that all safety protocols were followed.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Helped resolve customer complaints under the supervision of bartending staff.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Studied bartenders to learn recipes for different mixed cocktails.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cook
Sodexo (Lewis University)
Romeoville, IL
08.2023 - 05.2024
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Followed established procedures and requirements for safe food handling, storage and service.
- Monitored temperatures of prepared food and cold-storage areas.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Greeter
Riveredge Park
Aurora, Illinois
04.2022 - 12.2023
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Maintained positive working relationship with fellow staff and management.
- Monitored customer activity in order to detect potential theft or safety hazards.
- Determined authenticity and applicability of presented tickets.
- Greeted patrons at a concert venue, fostering positive customer relations to encourage repeat attendance.
Kitchen Staff Member
Peter Rubi
Plainfield, IL
07.2020 - 01.2022
- Promoted from dishwasher to cook, demonstrating adaptability and proficiency in kitchen operations.
- Acted as a manager, overseeing daily tasks and maintaining a productive work environment.
- Set up the store each morning by taking inventory and determining daily production needs.
- Created daily task lists to ensure efficient completion of store setup and inventory management.
Education
Associate of Arts - Art Conservation
Joliet Junior College
Joliet, IL12-2023
High School Diploma -
Plainfield South High School
Plainfield, IL05-2022
Bachelor of Arts - Art Conservation
University of Delaware
Newark, DESkills
- Point of sale operation
- Conflict resolution
- Customer assistance
- Issue resolution
- Time management skills
- Multitasking and organization
- Attention to detail
- Professionalism and courtesy
Affiliations
- Hiking
- Avid Reader
- Music Lover
- Flute Player
Languages
Spanish
Limited
Timeline
Cashier
Bath and Body Works
09.2024 - Current
Cook
Sodexo (Lewis University)
08.2023 - 05.2024
Lead Barback
Station One Smokehouse
08.2022 - 08.2024
Greeter
Riveredge Park
04.2022 - 12.2023
Kitchen Staff Member
Peter Rubi
07.2020 - 01.2022
Associate of Arts - Art Conservation
Joliet Junior College
High School Diploma -
Plainfield South High School
Bachelor of Arts - Art Conservation
University of Delaware
Similar Profiles
Virgil (Madyson) FarmerVirgil (Madyson) Farmer
Sales Manager at Bath and Body WorksSales Manager at Bath and Body Works
Emma HerronEmma Herron
Associate at Bath and Body Works, Limited BrandsAssociate at Bath and Body Works, Limited Brands
Awais SaleemAwais Saleem
Sales Associate at Bath and Body Works, Limited BrandsSales Associate at Bath and Body Works, Limited Brands