Hailey Lanier
Lecanto,FL
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Panera Bread
Inverness, Florida
2023.05 - 2024.09
- Complied with all health and safety regulations while performing job duties.
- Welcomed customers, offering assistance to help find store items.
- Balanced cash drawers at the end of each shift.
- Collected credit card and cash payments to complete transactions for customer orders.
- Processed credit card transactions accurately and efficiently.
- Addressed customer questions and concerns regarding products and services.
Customer Service Representative
Walmart
Lecanto, Florida
2023.09 - 2024.03
- Send out orders to customers
- Receive and answer phone calls about questions on their orders
- Communicate with customers
- Developed strong customer relationships to encourage repeat business.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Lecanto High School
Lecanto, Florida2024-05
Skills
- Drawer management
- Check processing
- Order coordination
- Time management
- Conflict resolution
- Positive and professional
- Guest services
- Patience and composure
- Product merchandising
- Attention to detail
- Cultural awareness
- Calm demeanor
- Telephone management
- Adaptability and flexibility
- Customer service
- Customer satisfaction
Timeline
Customer Service Representative
Walmart
2023.09 - 2024.03
Customer Service Cashier
Panera Bread
2023.05 - 2024.09
High School Diploma -
Lecanto High School