Hailey Mackay
Saratoga Springs
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and a calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with a high-volume task load.
Applying to attend an International clinical in Rotan, Honduras with Joyce University.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ICU
Holy Cross Hospital- Mountain Point
10.2023 - Current
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patients''s heart rhythms during EKG readings.
Certified Nursing Assistant
Intermountain Medical Center
07.2023 - 10.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Mixologist
Beaver Soda Fix
06.2021 - 05.2023
- Maintained impeccably clean, attractive, and well-stocked soda area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Received cash, made changes, and issued receipts.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
Waitress/Dish Washer
Maria Cocina
09.2017 - 05.2023
- Followed supervisor instructions to complete tasks on time.
- Answered customers' questions, recommended items, and recorded order information.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Clerk
Beaver Drug And Gift
08.2022 - 03.2023
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer needs.
- Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
Education
Associate of Science - Nursing
Joyce University
Draper, UT05.2025
High School Diploma -
Beaver High School
Beaver 05.2022
Skills
- Customer Service
- Critical Thinking
- Shift Work
- Teamwork and Professionalism
- Multitasking Abilities
- Verbal and Writing Communication
- Time Management
- Detail Oriented
- Flexible and Adaptable
- Compassionate Caregiving
Certification
Certified Nursing Assistant- July 2023
CPR Certified- July 2023
References
Cynthie Keeno Kimberly Street Shanna Fails
Personal Reference Business Owner Former Cheer Coach
(801) 735- 6487 (435) 310-0688 (435) 421-1652
Timeline
Patient Care Technician, ICU
Holy Cross Hospital- Mountain Point
10.2023 - Current
Certified Nursing Assistant
Intermountain Medical Center
07.2023 - 10.2023
Clerk
Beaver Drug And Gift
08.2022 - 03.2023
Mixologist
Beaver Soda Fix
06.2021 - 05.2023
Waitress/Dish Washer
Maria Cocina
09.2017 - 05.2023
Associate of Science - Nursing
Joyce University
High School Diploma -
Beaver High School
Certified Nursing Assistant- July 2023
CPR Certified- July 2023
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