Hailey Martinez
Miami,FL
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Aeropostale
04.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Brand Ambassador
Equilibrium Management Solutions
09.2023 - 11.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
Medical Assistant
Harbor Village Detox Center
06.2022 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Receptionist
Universal Imaging and Radiology
04.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
Clerk
Joe DiMaggio Children's Hospital
01.2019 - 01.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
Associate of Science - Pre-Nursing
Miami Lakes Educational Center
5780 NW 158th St, Miami Lakes, FL 3301406.2022
Degree -
Miami Dade College
Skills
- Client Account Management
- Sales Development
- Business Development
- Order Processing
- Problem-Solving
- Multi-Tasking Strength
- Time Management
- Verbal/Written Communication
Languages
English
Spanish
Awards
NHA- Certified Medical Administrative Assistant NAF TRACK Certified
Certification
- Certified Medical Assistant (CMA), NAF Track
Timeline
Brand Ambassador
Equilibrium Management Solutions
09.2023 - 11.2023
Medical Assistant
Harbor Village Detox Center
06.2022 - 01.2023
Sales Associate
Aeropostale
04.2022 - Current
Receptionist
Universal Imaging and Radiology
04.2021 - 07.2021
Clerk
Joe DiMaggio Children's Hospital
01.2019 - 01.2020
Associate of Science - Pre-Nursing
Miami Lakes Educational Center
Degree -
Miami Dade College
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