Hailey McManemy
Univeristy Place,WA
Summary
Results-driven sales associate with a strong background in customer assistance and office administration. Recognized for exceptional problem-solving skills and cash handling accuracy, ready to contribute to team success and improve store operations.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
WildFin American Grill
Tacoma, Washington
03.2026 - Current
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assisted in training new host staff on procedures and customer service standards.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Adhered to all safety regulations set forth by the restaurant management team.
- Built positive relationships with other front-of-house and kitchen staff.
Sales Associate
American Eagle Outfitters, Inc
Tacoma, Washington
09.2025 - 01.2026
- Guided customers in selecting merchandise and shared product information to enhance their shopping experience.
- Maintained store organization and visual merchandising standards.
- Operated cash register and processed customer transactions efficiently.
- Worked with team members to cultivate a welcoming environment that encouraged customer interaction.
- Engaged in store promotions and events to increase customer participation and drive sales.
- Adhered to company policies and procedures for safety and security.
- Greeted customers and provided exceptional customer service.
Office Assistant
Pacific Motor Company
Tacoma, Washington
09.2023 - 04.2025
- Provided comprehensive administrative support to staff, ensuring timely completion of copying, scanning, filing, and supply ordering.
- Organized and maintained office files and documents, improving accessibility for staff.
- Maintained and updated filing, inventory, and database systems, enhancing overall office organization.
- Managed incoming phone calls and directed them to appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Some College (No Degree) - Master Esthetician License
Olympia School of Advanced Skincare
Olympia, WA06-2026
High School Diploma -
Penn Foster Career School
Scranton, PA08-2025
Skills
- Customer service
- Visual merchandising
- Office administration
- Team collaboration
- Time management
- Inventory management
- Problem-solving skills
- Cash handling accuracy
- Exceptional customer service
Timeline
Restaurant Hostess
WildFin American Grill
03.2026 - Current
Sales Associate
American Eagle Outfitters, Inc
09.2025 - 01.2026
Office Assistant
Pacific Motor Company
09.2023 - 04.2025
Some College (No Degree) - Master Esthetician License
Olympia School of Advanced Skincare
High School Diploma -
Penn Foster Career School