Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hailey McNamee

Hampshire,Illinois

Summary

Ambitious individual with a strong background in delivering solutions and promoting company offerings. Skilled in addressing customer inquiries, building lucrative partnerships, and supporting team members. Recognized for enhancing customer retention through active listening and problem-solving abilities. Committed to driving company growth.

Overview

3
3
years of professional experience

Work History

Receptionist

Elements Massage
South Barrington, Illinois
07.2024 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Customer Specialist

CarMax
Algonquin, Illinois
11.2023 - 06.2024
  • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Answered incoming customer inquiries via phone, email and live chat.
  • Kept records of customer interactions, process customer accounts and file documents.

Online Grocery Associate

Walmart
Huntley, Illinois
10.2021 - 06.2024
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Assisted in creating promotional campaigns to increase sales and attract new customers.
  • Identified trends in customer feedback and reported them to management team.

Education

Associate of Applied Science - Business Management

Elgin Community College
Elgin, IL
12-2026

Skills

  • File Management
  • Data Entry
  • Technical Support
  • Bookkeeping
  • Office Management
  • Scheduling

References

References available upon request.

Timeline

Receptionist

Elements Massage
07.2024 - Current

Customer Specialist

CarMax
11.2023 - 06.2024

Online Grocery Associate

Walmart
10.2021 - 06.2024

Associate of Applied Science - Business Management

Elgin Community College

Similar Profiles

CREATE PROFILE
Hailey McNamee