Hailey Muller
Newberg,OR
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Credentialed Medical Assistant Coordinator
The Oregon Clinic Cardiology
02.2023 - 03.2025
- Led the implementation of Epic EMR across clinical departments. Redesigned and implemented new work flows, reintegrated existing programs into updated software, and was responsible for continuous training to staff.
- Maintained high-quality service standards by closely monitoring medical assistants' performance and providing constructive feedback. Ensured harmonious workplace by bridging needs of physicians and clinical staff.
- Worked with outside vendors to ensure usage of devices and medications that were both beneficial to patients and profitable for clinic.
- Reduced operational costs through careful oversight of supply orders and detailed maintenance of clinic inventory.
- Assisted in the recruitment and hiring process for new medical assistants, ensuring a strong match between candidates' skills and clinic requirements.
Medical Assistant
South Orange County Cardiology Group
06.2021 - 02.2023
- Displayed flexibility and adaptability by maintaining all responsibilities for the physician I directly reported to while assisting other physicians and the nuclear medicine and pacemaker departments.
- Prepared exam rooms, obtained vital signs and administered electrocardiograms for each patient appointment while updating the patient's medication and history.
- Electronically transmitted patient prescriptions and submitted prior authorizations and tier-exemption requests as needed. Assisted patients with medication costs with various grants and manufacturer programs.
- Built and maintained strong interpersonal relationships with all patients under my care by ensuring prompt, compassionate communication.
Education
2016-2020 - Human Physiology
University of Oregon
Skills
- Staff training and development
- Medical software proficiency
- Team building and motivation
- Inventory and supply management
- Operational efficiency
Certification
Credentialed Medical Administrative Assistant - NHA
Timeline
Credentialed Medical Assistant Coordinator
The Oregon Clinic Cardiology
02.2023 - 03.2025
Medical Assistant
South Orange County Cardiology Group
06.2021 - 02.2023
2016-2020 - Human Physiology
University of Oregon
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