Hailey Nicole Garcia
San Antonio,Texas
Summary
- Highly organized and able to manage multiple tasks and projects with deadlines
- Effective communication and problem-solving skills, combined with a strong work ethic
- Proven ability to work independently or as part of a cohesive team
- Successful in meeting new challenges and finding solutions to meet guests' needs
Overview
2
2
years of professional experience
Work History
General Manager
The Escape Game
San Antonio, TX
01.2024 - Current
- Managed staffing and implemented improvements to improve daily costs
- Developed and implemented strategies to build consistency in guest measures
- Cultivated strong relationships with guests, partners, and team to ensure long-term store culture.
- Recruited, hired, and trained initial personnel, working to establish healthy culture.
Assistant Manager
The Escape Game
San Antonio
08.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with team, fostering a positive work environment.
Assistant Manager in Training
The Escape Game
05.2023 - 07.2023
- Supported team members by delegating tasks, providing guidance, and offering constructive feedback
- Prepared FLNL to communicate performance metrics, goals, and team progress
- Promoted a vibrant and motivating work atmosphere while upholding professional standards, fostering a culture of enthusiasm and team spirit
Skills
- Excellent Guest Service
- Positively Influences the Work Atmosphere
- Embodies TEG's Mission, Vision, Values, Mission Essential
- Ability to foster a positive problem solving work environment
Timeline
General Manager
The Escape Game
01.2024 - Current
Assistant Manager
The Escape Game
08.2023 - 01.2024
Assistant Manager in Training
The Escape Game
05.2023 - 07.2023