Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hailey Nunez

McDonough,GA

Summary

Focused on providing professional service and support to every customer. Excellent people skills with strengths in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

The Original Shanes Rib Shack
McDonough, GA
08.2023 - Current
  • Fulfilled phone and online orders.
  • Monitored cashier performance, providing feedback as needed.
  • Trained new cashiers on proper use of registers and store policies.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Processed refunds and exchanges according to company policy.

Switchboard Receptionist Intern

PainCare LLC
Stockbridge, GA
12.2022 - 05.2024
  • Answered phones promptly and directed calls appropriately.
  • Verified patient demographics and insurance information.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Occasionally greeted patients and provided them with directions to the appropriate destination.

Nursery Caregiver

Morrow Presbyterian Church
Morrow, GA
03.2023 - 08.2023
  • Encouraged good behavior through positive reinforcement techniques.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Supervised children during mealtimes.
  • Provided guidance on social development issues such as sharing, following directions.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.

Education

Associate of Science - Diagnostic Medical Sonography

Gwinnett Technical College
Lawrenceville, GA
05-2027

Skills

  • Customer service
  • Hospitality and accommodation
  • Clear communication
  • Problem-solving
  • Workflow optimization
  • Punctual and reliable
  • Multitasking and organization
  • Payment processing
  • POS system proficiency
  • Data entry
  • Cash register operation
  • Opening and closing procedures
  • Cashier training

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier Team Lead

The Original Shanes Rib Shack
08.2023 - Current

Nursery Caregiver

Morrow Presbyterian Church
03.2023 - 08.2023

Switchboard Receptionist Intern

PainCare LLC
12.2022 - 05.2024

Associate of Science - Diagnostic Medical Sonography

Gwinnett Technical College

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