Hailey O’Banion
Lake Charles,LA
Summary
I am kind-hearted and always value my team, my company, but most importantly my customers. I’m observant and honest. I am a people person and an animal person. I’m a hard worker that takes pride in any job I do. I’m a fast learner who can adapt to any fast paced environment. I am the employee you can not only rely on but also trust to do my job the way you want it done.
Overview
6
6
years of professional experience
Work History
Server
Chili's Restaurant
Lake Charles
06.2026 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Took orders accurately and efficiently using point-of-sale systems.
- Managed customer inquiries and resolved issues to enhance satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Order management
- Point-of-sale systems
- Menu knowledge
Landscaper
Patti Brown Farms
Hornbeck, Louisiana
05.2020 - Current
- Operated riding mowers and push mowers for landscape maintenance tasks.
- Ensured proper safety protocols while handling mowing equipment and tools.
- Cleared debris and obstacles from work areas before mowing operations commenced.
- Adjusted cutting heights on all types of mowers to meet customer requirements.
- Performed regular maintenance and repairs on mowers, including oil changes, blade sharpening, and filter cleaning.
Barista
Back to Nature
Lake Charles, LA
04.2024 - 08.2026
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the coffee shop environment.
- Trained new baristas on company standards and beverage preparation.
- Managed inventory levels and restocked supplies as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Hornbeck Highschool
Hornbeck, LASome College (No Degree) - Political Science
McNeese State University
Lake Charles, LASkills
- Customer Service
- Time Management
- Teamwork
- Point-of-sale operation
- Observant
- Strong work ethic
Accomplishments
- Committee member of The Big Event- a non-profit student led organization that has only one goal which is to give back to its community
- In high school I’ve achieved many awards for my dedication and self-discipline to track and cross country.
- I did earn shift lead at my barista job, I also learned many skills such as sales, management, and inventory management
Affiliations
Hobbies
- Hiking
- Music
- Movies
- Cleaning
- Traveling
- Reading
References
References available upon request.
Timeline
Server
Chili's Restaurant
06.2026 - Current
Barista
Back to Nature
04.2024 - 08.2026
Landscaper
Patti Brown Farms
05.2020 - Current
Hornbeck Highschool
Some College (No Degree) - Political Science
McNeese State University