Hailey Olivarri
Searcy,AR
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
8
8
years of professional experience
Work History
Front Desk
Searcy Eye Care Center
Searcy, AR
01.2024 - Current
- Greeted visitors and provided them with information about the company.
- Assisted customers in completing paperwork for services rendered.
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
Substitute Teacher
Willsub
Searcy , AR
08.2023 - 01.2024
- Provided instruction and guidance to students in the absence of a regular teacher.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
Teacher
Little Saints CDC
Searcy, AR
04.2016 - 09.2022
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Education
High School Diploma -
Searcy High School
Searcy, AR05-2016
Bachelor of Arts - History
Grand Canyon University
Phoenix, AZSkills
- Scheduling appointments
- Document Management
- Basic accounting
- Medical Terminology
- Mail Management
- Payment Collection
- HIPAA Compliance
- Records Management
Timeline
Front Desk
Searcy Eye Care Center
01.2024 - Current
Substitute Teacher
Willsub
08.2023 - 01.2024
Teacher
Little Saints CDC
04.2016 - 09.2022
High School Diploma -
Searcy High School
Bachelor of Arts - History
Grand Canyon University
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