Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Hailey Reimer

Splendora,TX

Summary

Hailey Reimer is a strong and hard working individual with a variety of skills that would contribute to any work environment that she is put in. Experienced Lead Hostess with a background in managing restaurant front-of-house operations. Strong skills include team leadership, customer service, and conflict resolution; thrive in fast-paced dining environments. Demonstrated ability to improve guest experience through effective communication and problem-solving. Successfully increased overall efficiency and satisfaction ratings in previous roles.

Overview

1
1
year of professional experience

Work History

Lead Hostess

Splendora Cafe & BBQ
Splendora, TX
03.2024 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Resolved any customer complaints or issues quickly and professionally.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Library Student Assistant

Newton Gresham Library / Sam Houston State
Huntsville, TX
08.2023 - 06.2024
  • Performed clerical duties such as filing, photocopying, and scanning documents.
  • Organized shelves and maintained an orderly collection of books and other resources.
  • Facilitated orientation sessions for new Library Student Assistants.
  • Conducted inventory checks of physical resources in order to update records accurately.
  • Helped patrons find specific materials, access library technology and learn borrowing policies.

Education

Associate of Arts -

Splendora High School
Splendora, TX
05-2023

Some College (No Degree) - Psychiatric Technician

Sam Houston State University-Online
Huntsville, TX

No Degree -

Lone Star College System
Kingwood, TX
06.2024 - 08.2024

Skills

  • Dispute Mediation
  • Detail oriented
  • Customer Service Etiquette
  • Adaptability
  • Team Management
  • Active Listening
  • Material Shelving
  • Time Management
  • Display Creation
  • Database Management

Affiliations

  • Sam Houston State Powerlifting-Competitor/Team Manager 2024
  • Sam Houston State RodeoKat-Competitor/Social Media Manager 2024

References

References available upon request.

Timeline

No Degree -

Lone Star College System
06.2024 - 08.2024

Lead Hostess

Splendora Cafe & BBQ
03.2024 - Current

Library Student Assistant

Newton Gresham Library / Sam Houston State
08.2023 - 06.2024

Associate of Arts -

Splendora High School

Some College (No Degree) - Psychiatric Technician

Sam Houston State University-Online

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Hailey Reimer