Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Dominique Bellotti

Roseville,CA

Summary

Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.

Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Hostess

Junior Restaurant & Lounge
03.2024 - 04.2024
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Upheld cleanliness standards throughout front-of-house area, contributing to overall ambience of establishment.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Patient Care Coordinator

Carl Fleischmann D.D.S.
03.2022 - 02.2024
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at clinic.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Fostered strong relationships with referral sources for increased network connections, benefiting both clinic and its patients through expanded resources.

Lead Supervisor

Worton's Market
02.2016 - 03.2022
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
  • Fostered culture of continuous improvement by encouraging staff input on process enhancements or procedural changes that would benefit organization as a whole.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Sandwich Artist

Subway
08.2015 - 10.2015
  • Greeted guests, promoted specials, and took orders.
  • Operated cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Education

Diploma - Esthetics

Hoss Lee Academy
Roseville, CA
08.2024

High school diploma -

Visions In Education
Carmichael, CA
06.2017

Skills

  • Exceptional communication
  • Phone Etiquette
  • Team Management
  • Guest Relations
  • Task Delegation
  • Staff Training
  • Policy Enforcement
  • Employee Scheduling
  • Upselling strategies
  • Dispute Mediation
  • Performance Improvement
  • Customer Service

Certification

  • Esthetics License - Sept 2024-December 2025
  • BLS Certification, 03/01/22, 03/01/24

Timeline

Lead Hostess

Junior Restaurant & Lounge
03.2024 - 04.2024

Patient Care Coordinator

Carl Fleischmann D.D.S.
03.2022 - 02.2024

Lead Supervisor

Worton's Market
02.2016 - 03.2022

Sandwich Artist

Subway
08.2015 - 10.2015

Diploma - Esthetics

Hoss Lee Academy

High school diploma -

Visions In Education
Dominique Bellotti