Hailey Reisdorfer
Cheyenne,WY
Summary
I am 17 years old and am graduating a year early from East High School. I am certified in customer service through DECA, a business and entrepreneurial program i was apart of for two years during high school, DECA taught me many skills including time management, how to address different situations, connect to customers and accommodate needs, think of ways to improve customer experience, and promote business plans. I qualified for nationals both years of DECA. I keep a positive attitude no matter the situation and love making connections as well as brightening customers days.
Overview
2
2
years of professional experience
Work History
Sales Associate
Indigo Buffalo Turquoise
Cheyenne, WY
09.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Created content for social media.
Receptionist
Melt Waxing Boutique
Cheyenne, WY
06.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area and workspace clean and neat to give visitors positive first impression.
Barista
Bison Nutrition And Energy
Cheyenne, WY
09.2022 - 08.2023
- Maintained a clean and organized workspace for productivity and safety.
- Kept a positive attitude and a welcoming atmosphere by greeting customers and addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Kept up in fast paced environment, often worked alone taking orders, completing orders, and checking out customer orders.
- Logged inventory and ordered needed items.
Education
High School Diploma -
Cheyenne East High School
Cheyenne, WY05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Creative thinking
- Hard working
- Attention to detail
- Assess customer needs
- Interactive
- Payment processing
Timeline
Sales Associate
Indigo Buffalo Turquoise
09.2023 - 04.2024
Receptionist
Melt Waxing Boutique
06.2023 - 10.2023
Barista
Bison Nutrition And Energy
09.2022 - 08.2023
High School Diploma -
Cheyenne East High School