Hailey Schmotzer
Summary
Certified Phlebotomist Technician (PBT) with an Advanced Certification in Health Foundations looking to pursue a full-time PBT position to continue to strengthen my skills professionally. I demonstrate strong communication skills, dependability, flexibility, positivity, and also the gift of multi tasking effectively and efficiently. I'm prepared to start my career and to make meaningful connections with my peers and to help my team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Caro Health Plaza
08.2024 - 02.2025
- Scheduled, coordinated and confirmed appointments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected fees and payments at check out, along with insurance eligibility checks.
- Completed medical record requests in a timely manner.
- Resolved customer problems and complaints proficiently.
Phlebotomist Externship
Covenant Medical Center
11.2024 - 11.2024
- Developed and implemented strategies to improve phlebotomy processes.
- Performed venipunctures on the arms and hands, when necessary, along with finger sticks.
- Experience with drawing from veins using a vacuum tube, syringe, and butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Caregiver
Bayview Gardens Assisted Living and Memory Care
12.2023 - 08.2024
- Recognized and reported abnormalities or changes in patients' health status to the Wellness Director.
- Engaged with patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility transfers to help with day to day activities.
Education
No Degree - Advanced Certification of Health Foundation
Delta College
Bay City, MI06-2025
High School Diploma -
Cass City Jr. Sr. High School
Cass City, MI05-2019
Skills
- Medical Terminology
- Proficient blood collection via venipuncture and capillary procedures
- Health and Safety Knowledge
- HIPAA compliance
- Punctual and Reliable
- Attention to detail
- Professional with time-management skills
- Hardworking and self-motivated
- Patient communication and Interpersonal skills
Certification
- Basic Life Support (BLS) 05/2024
- Phlebotomy Technician Certification (PTC) 05/2025
- Adv. Health Foundation Certification 06/2025
Timeline
Phlebotomist Externship
Covenant Medical Center
11.2024 - 11.2024
Front Desk Receptionist
Caro Health Plaza
08.2024 - 02.2025
Caregiver
Bayview Gardens Assisted Living and Memory Care
12.2023 - 08.2024
No Degree - Advanced Certification of Health Foundation
Delta College
High School Diploma -
Cass City Jr. Sr. High School
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