Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Seibel

Stockton,CA

Summary

Dynamic professional with a strong work ethic in customer service. Known for effective time management and situational awareness, contributing to a collaborative team environment while enhancing guest relations and operational efficiency.

Overview

12
12
years of professional experience

Work History

Server

Captain Crab
Stockton, California
11.2021 - Current
  • Maintained cleanliness and organization of dining area.
  • Handled customer inquiries and resolved issues with professionalism.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures.
  • Performed with efficiency in a high paced- environment.
  • Assisted in training new servers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stocked service areas with supplies during slow periods.
  • Operated POS terminals to input orders and split bills.

Server

BJ's Restaurant & Brewhouse
Stockton, California
04.2016 - 10.2020
  • Arrived with punctuality and eagerness.
  • Maintained efficient, high-paced rhythm to fulfill daily responsibilities.
  • Addressed guest inquiries and complaints promptly and professionally.
  • Greeted guests with the utmost respect and care.
  • Gained experience in managing multiple tasks effectively while under pressure.

Air Traffic Controller

SkyZone
Stockton, California
08.2014 - 04.2016
  • Maintained breaks between employees.
  • Led a fitness class tailored for individuals with special needs.
  • Performed medical assistance when needed.
  • Maintained a professional connection between guests.
  • Enforced the safety codes when needed in a professional manner.

Education

Mathematical Sciences

San Joaquin Delta College
Stockton, CA

Skills

  • Customer service
  • Money handling
  • Team collaboration
  • Attention to detail
  • Time management
  • Situational awareness
  • Food safety practices
  • Strong work ethic
  • POS operation
  • Guest relations management

Timeline

Server

Captain Crab
11.2021 - Current

Server

BJ's Restaurant & Brewhouse
04.2016 - 10.2020

Air Traffic Controller

SkyZone
08.2014 - 04.2016

Mathematical Sciences

San Joaquin Delta College
Hailey Seibel