Hailey Spencer
Stephenville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Mary's Mountain Cookies
McKinney, TX
10.2019 - 07.2024
- Maintained high standards of quality control, hygiene, health and safety.
- Evaluated employee performance regularly and provided constructive feedback.
- Supervised closing duties such as counting money, restocking shelves, cleaning work areas.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Some College (No Degree) - Nursing
Tarleton State University
Stephenville, TXSkills
- Customer Service Management
- Problem-Solving
- Team Supervision
- Goal Setting and Tracking
- Shift checklists
- Cash Handling
- Positive Attitude
- Issue Resolution
Affiliations
- I was In FFA for 5 years in high school. I was very dedicated to showing pigs and lambs.
Accomplishments
- I was an Officer in my FFA for two years, the last year I was the president.
- At the FFA State Convention I got my LoneStar degree.
- My high school gave me the Distinguish student award for career and services.
References
References available upon request.
Timeline
Shift Leader
Mary's Mountain Cookies
10.2019 - 07.2024
Some College (No Degree) - Nursing
Tarleton State University
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